Last Updated: October 13, 2025

Palm Trees Advisors LLC  (“Palm Trees,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our websites, courses, and services (collectively, the “Services”).

This Policy applies to: (i) our websites and pages we operate (the “Websites”); (ii) our emails and other communications; and (iii) information you provide to us offline (e.g., phone or email).

By accessing or using the Services, you agree to this Privacy Policy and our Terms and Conditions. If you do not agree, please do not use the Services.

1) Who We Are (Controller)

Palm Trees Advisors LLC
2130 P Street NW
Washington, DC 20037, USA
Email: [email protected]

2) Types of Information We Collect

We collect information from and about you in the following ways:

A. Contact Information

Name, email address, postal address, phone number, social handles, and similar data you submit (e.g., when subscribing, contacting support, registering for a course, downloading a freebie, or joining an affiliate program).

B. Order Information

Details about the products/services you request or purchase (e.g., course name, plan, add-ons, coupon code).

C. Billing Information (via Payment Processors)

Payment card number, expiration date, billing address, and similar data are collected and processed by our third-party payment processors acting on our behalf. We do not store full payment card numbers on our servers.

D. Account & Profile Information

Username, password, preferences, course progress, certificates, comments or forum posts, help requests, and communications with us.

E. Automatically Collected Data (“Usage Data”)

When you use the Websites, we may automatically collect: IP address; device identifiers; browser type; language; operating system; referring/exit pages; timestamps; pages viewed; links clicked; time on page; and similar diagnostic or interaction data.

F. Cookies & Similar Technologies

We use cookies, pixels, tags, local storage, and similar technologies to operate and improve the Services, remember preferences, analyze usage, personalize content/ads, and measure campaigns. See Section 7 (Cookies & Analytics).

G. Third-Party Sources

We may receive information about you from service providers (e.g., email marketing, learning platform, payment processor), analytics/ads partners, affiliates/referrers, and social networks when you interact with our pages or connect accounts.

H. Affiliate & Referral

If you arrive via an affiliate/referral link and provide Contact Information (e.g., to purchase or opt in), we may notify the referring partner that a referral occurred so they can honor any bonus/promise they offered.

We do not intentionally collect “sensitive” personal information (e.g., health data, precise geolocation, government IDs). Please do not submit such data.

3) How We Use Information

We use information to:

Provide, operate, and support the Services (including courses, downloads, communities, certificates, and customer support).

Process orders, payments, refunds, and account administration.

Communicate with you (transactional messages, service notices, policy updates).

Send marketing messages and promotions (you can opt out anytime).

Personalize your experience and content, including recommendations.

Conduct analytics, measure and improve performance, fix errors, and develop new features.

Prevent fraud, abuse, security incidents, and enforce terms.

Comply with legal obligations and protect our rights or users.

For EEA/UK users, our legal bases may include contract, legitimate interests (e.g., security, analytics, marketing to existing customers), consent (e.g., certain cookies/marketing), and legal obligation.

4) How We Share Information

We share information with:

Service Providers/Processors. For example: website hosting/CDN, learning management platforms, email/SMS platforms, payment processors, customer support, survey tools, analytics and advertising partners, and operational tools—only as needed to perform services on our behalf and under obligations of confidentiality.

Affiliates/Referrers. Limited data to confirm referrals you initiate (e.g., name/email) so they can provide promised bonuses; they process your data under their policies.

Business Transfers. In a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as permitted by law.

Legal/Compliance. If required by law, subpoena, court order, or to protect rights, safety, and security.

With Your Consent. Where you direct us to share or after you are notified and consent.

We do not sell your personal information for money. See Section 11 (Your Privacy Rights) for “sell”/“share” (CPRA) and targeted advertising choices.

5) Public Areas & User Content

Some parts of the Services may allow you to post content (e.g., comments, communities, testimonials). Information you disclose is public and may be read, collected, used, or shared by others. Use caution when sharing personal information.

6) Marketing Preferences

You can opt out of marketing emails at any time by clicking Unsubscribe in our emails or contacting [email protected]. We may still send transactional or service-related messages (e.g., purchase confirmations, policy notices).

7) Cookies, Analytics, and Advertising

We (and partners) use cookies and similar technologies to operate, analyze, and improve the Services and to personalize content/ads. For example, we may use:

Analytics: e.g., Google Analytics (site usage and performance).

Advertising/Remarketing: e.g., Google/YouTube, Meta (Facebook/Instagram), LinkedIn— to tailor, measure, and optimize ads, including cross-device and cross-site.

Video/Delivery Tools: e.g., Vimeo/hosted video, CDNs.

Controls you can use:

Browser settings to block or delete cookies.

Platform opt-outs: Google: https://myadcenter.google.com; Meta: https://www.facebook.com/adpreferences; LinkedIn: https://www.linkedin.com/psettings/advertising

Industry tools: NAI https://optout.networkadvertising.org, DAA https://optout.aboutads.info

Blocking cookies may reduce functionality.

8) SMS/Text Messaging (If Applicable)

If you enroll in SMS, you consent to receive texts from us to the number you provide. Message frequency varies. Message & data rates may apply. You can STOP at any time to opt out and HELP for help. Carriers are not liable for delayed or undelivered messages. For SMS questions, contact [email protected]

9) Security

We use commercially reasonable administrative, technical, and organizational measures to protect information. No system is 100% secure. Transmission of data via the Internet is at your own risk.

10) Retention

We retain personal information as long as needed for the purposes described in this Policy, including to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and purpose.

11) Your Privacy Rights

A. Email Preferences

Unsubscribe from marketing via the link in our emails or contact [email protected]

B. U.S. State Privacy Rights (e.g., CA, CO, CT, VA, UT)

Depending on your state, you may have rights to know/access, correct, delete, data portability, and to opt out of certain processing (e.g., “selling,” “sharing for cross-context behavioral advertising,” or “targeted advertising”). We do not sell personal information for money. We may engage in practices that could be considered “sharing” or “targeted advertising” under some state laws (e.g., using advertising cookies).

Exercise your rights / Opt-out of “sale/share/targeted advertising”: email [email protected] with the subject “Privacy Request.”

Verification. We will verify your request and respond within the time required by law. You may use an authorized agent; we may require proof of authorization.

Non-discrimination. We will not discriminate against you for exercising privacy rights.

C. EEA/UK/Swiss Rights (GDPR/UK GDPR)

If you are in the EEA/UK/Switzerland, you may have rights to access, rectify, erase, restrict, object, portability, and to withdraw consent where processing is based on consent. You also have the right to lodge a complaint with your local supervisory authority. To exercise rights, contact [email protected]

12) International Data Transfers

We are based in the United States. If you access the Services from outside the U.S., your data may be processed in countries (including the U.S.) that may not provide the same level of protection as your home jurisdiction. Where required, we use recognized safeguards (e.g., Standard Contractual Clauses) for transfers. If we later participate in the EU-U.S./UK-U.S./Swiss-U.S. Data Privacy Framework, we will update this Policy accordingly.

13) Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact [email protected] and we will delete it.

14) Do Not Track

Your browser may offer a “Do Not Track” setting. There is no industry consensus on how to respond. At this time, we do not respond to DNT signals. We honor legally required Global Privacy Control (GPC) signals where applicable to “sale/share/targeted advertising” opt-outs.

15) Third-Party Sites

Our Websites may link to third-party sites or services. We are not responsible for their privacy practices. Review their policies before providing personal information.

16) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date indicates the latest revision. Your continued use of the Services after changes become effective means you accept the updated Policy.

17) How to Contact Us

Questions, requests, or complaints about this Privacy Policy or our practices:
Palm Trees Advisors LLC
2130 P Street NW, Washington, DC 20037, USA
Email: [email protected]